Our Shipping Policy

How It Works

Your package will typically be fulfilled the next business day of the purchase. The recipient is responsible for any possible duties, taxes and customs fees. Your local post/customs office can give you more information on Fee amounts. If you have any questions, comments or concerns please contact us at

 

By Email: b2ghealth@gmail.com

or

By phone (Available soon)

 

Returns and Refunds

Everything You Need to Know

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at B2GHealth@gmail.com. If your return is accepted, you will receive a email with instructions on how and where to send your package.

 

Items sent back to us without first requesting a return will not be accepted.

 

*Customers will be responsible for return shipping. (Check below for exceptions)

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. * We will cover return shipping for these related issues. Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Any Question Contact us: b2ghealth.com@gmail.com

 

*Warranty Disclaimer*

About Our Policy

1. B2G Health operates from a state where the listing and sale of hemp and hemp-derived products is permitted by applicable state and local law.

2. B2G Health confirms that all hemp and hemp-derived products listed or sold on B2Ghealth.com contain not more than 0.3% tetrahydrocannabinol (THC) concentration on a dry weight basis or such lower percentage as required by applicable state and local law.

3. B2G Health confirms that no hemp or hemp-derived products listed or sold on B2Ghealth.com are marketed as having any medicinal, disease-related or therapeutic benefit unless such claims have been approved by the Food and Drug Administration (FDA).

4. B2G Health confirm that all hemp and hemp-derived products listed or sold on B2Ghealth.com have been sourced, processed, tested, labeled and marketed in compliance with all applicable federal, state and local laws.

5. B2G Health confirm that, if any hemp and/or hemp-derived products listed or sold on B2Ghealth.com are intended for human or animal consumption via ingestion (including but not limited to food, food additive, beverage, dietary supplement, etc.):

(a) these products are permitted by applicable state law, and they comply with all applicable state and local requirements (including all labelling, manufacturing and testing standards);

(b) I have all applicable state and local licenses, approvals and certifications required to sell these products.

   6. B2G Health confirms the following:

(a) all hemp and hemp-derived products listed or sold comply with all specific restrictions, license(s) and/or other standards applicable to the specific hemp-derived product being sold;

(b) all hemp and hemp-derived products listed or sold are legal in every jurisdiction into which they are sold (including jurisdictions outside the US as applicable);

(c) any marketing claims associated with all hemp and hemp-derived products listed or sold are permitted by the FDA for that specific product category (e.g. cosmetics, dietary supplements, etc.) and are true, accurate, and do not contain any false or misleading statements;

(d) I will notify square in writing of any class action demand letter or FDA or Federal Trade Commission (FTC) enforcement action commenced against my business including any warning letters or other related correspondence within ten days of receipt;

(e) no hemp or hemp-derived products listed or sold have been the subject of a recall or safety alert from an applicable regulatory authority. In the event of such a recall or safety alert, I will notify Square in writing within 48 hours of receipt and will immediately remove the applicable product(s) from our store and stop fulfilling, processing or receiving orders for such product(s);

(g) no hemp or hemp-derived products listed or sold in our store contain any substances in Schedules I – V of the Controlled Substances Act;

(h) if requested by any authorities at any time, I will provide further confirmation or documentation to ensure that each of my wix store, business, hemp and/or hemp-derived products are in compliance with all applicable laws, regulations and requirements; and

(i) I acknowledge and agree that authorities may at any time suspend or terminate my account if I do not respond expeditiously to authorities requests for confirmation or documentation or other communications, or if any authorities determines in its sole discretion that it is necessary in order to comply with any applicable law.

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Hemp-Derived THC Online Sales Policy and Guidelines

 

Introduction: This policy outlines the standards and guidelines for selling hemp-derived THC products through our online platform. We are committed to ensuring a safe, legal, and transparent environment for our customers, adhering to all applicable laws and regulations governing the sale of hemp-derived products.

Compliance with Laws:

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1. Legal Requirements: We will comply with all local, state, and federal laws regarding the sale and distribution of hemp-derived THC products. This includes adherence to the Agricultural Improvement Act of 2018 (the 2018 Farm Bill) and any other relevant legislation.

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2. Age Verification: To ensure compliance with age restrictions, customers must be at least 21 years old to purchase hemp-derived THC products. We will implement age verification measures to confirm the legal age of our customers.

 

3. Product Quality and Safety: Third-Party Testing: All hemp-derived THC products available for sale on our platform must undergo third-party testing to verify their cannabinoid content, ensuring accuracy and compliance with legal THC limits. Certificates of analysis (COAs) for each product will be made available to customers.

 

4. No Health Claims: Sellers are prohibited from making any health claims about the benefits of hemp-derived THC products that are not supported by scientific evidence. Marketing and product descriptions will be accurate, transparent, and in compliance with regulations.

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5.Customer Education Resources: We will provide educational resources to inform customers about the properties and potential effects of hemp-derived THC products. This includes information about dosage, consumption methods, and potential interactions.

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6. Secure Payment Processing: Our online platform will implement secure payment processing methods to protect customer information and ensure transactions are conducted safely and securely.

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7. Responsive Customer Service: We are committed to providing responsive customer support to address any inquiries, concerns, or issues related to the purchase of hemp-derived THC products. Contact information for customer support will be readily available on our platform.

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8. Privacy Protection: Customer information will be handled with the utmost care and in compliance with privacy laws. We will not share or sell customer data to third parties without explicit consent.

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9. Policy Updates: This policy will be reviewed regularly to ensure its continued relevance and compliance with evolving laws and regulations. Any necessary updates will be made promptly, and stakeholders will be informed of changes.

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10. Enforcement Measures: Non-compliance with this policy may result in the suspension or termination of sellers' accounts on our platform. We reserve the right to take appropriate enforcement measures to maintain the integrity and legality of our online marketplace.

 

By participating in our online platform, sellers acknowledge and agree to adhere to these guidelines and policies. We appreciate your commitment to promoting a responsible and legal marketplace for hemp-derived THC products.

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It's essential to recognize that while cannabis may offer potential health benefits, it can also have adverse effects, especially when misused or used inappropriately. Common side effects include impaired cognitive function, memory problems, impaired coordination, increased heart rate, and mental health issues, such as anxiety and psychosis, especially in individuals with a predisposition to such conditions.

Furthermore, the legal status of cannabis varies widely by country and state, with regulations governing its use, possession, and distribution. It is crucial to be aware of and adhere to local laws and consult with a healthcare professional before using cannabis for medical purposes to discuss potential risks and benefits.

 

 

 

Any Question's Comment's or concern's 

 

Please Contact Us 

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By Email: b2ghealth@gmail.com

or

By phone (Available soon)

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Also you can check out our Frequently Ask Questions

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